FAQ's
How Long Until My Order Is Shipped?
- All items are subject to a handling period before they are dispatched. 99% of order leave the warehouse within 3-5 days of payment. We will notify you by email when your items have shipped.
How Long Until I Receive My Order?
- For our retail and free items, our average shipping time takes 12-16 days, but please allow up to 4 weeks for delivery, as they may be shipping from other countries.
How Do I Check The Status of My Order?
- When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Where Are My Items Coming From?
- Although our fulfillment center is located here in the United States, some of our specialty items are located in other countries, such as Australia, Germany, United Kingdom and China.
Will My Items Be Shipped In One Package?
- For logistical reasons, items in the same purchase can be shipped in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.
How Long Do I Have To Return An Item?
- We accept returns up to 30 days after delivery. If the item is unused and in its original condition, we will refund the full order amount, minus the shipping costs for the return.
If you have any other questions, please contact us immediately via email at support@savvygadgetshop.com.